Reference

Read Our Terms Before You Open an Account

These legal terms set out how pkr98com operates, what rules apply to your account, and where access is available under local law. Availability depends on your region and what local law permits — check whether online gaming is allowed where you are before continuing.

Jurisdiction-Dependent AccessAccount Terms ApplyJazzCash & Easypaisa Wallet RulesData Handling CoveredRaast Payment Terms
pkr98com Read Our Terms Before You Open an Account
ACCOUNT SECURITY PRACTICES

How We Handle Your Data and Account Access

Your data and account security are governed by specific practices, not vague commitments. We collect only what is necessary to run your account, verify your identity, and process payments through JazzCash, Easypaisa, and Raast. We do not sell personal data to third parties. Cookies are used for session management and login persistence — you can adjust browser-level cookie settings, though disabling them may affect account functionality. If you need to update your registered details or request deletion of your account data, contact the support team with your account ID and a written request.

Data Retention

We retain account data for the period required by applicable financial and legal obligations. You may request a copy of your data or ask what we hold by contacting the support team in writing.

Cookie Policy

Session cookies keep your login active during a visit. Persistent cookies remember preferences. You can clear cookies from your browser settings at any time without losing your account data permanently.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Do not share your OTP with anyone — our team will never ask for it. Report unauthorised access immediately via live chat.

Change Requests

To update your registered name, wallet number, or account email, submit a request through the help desk with a valid ID attached. Changes are processed after identity confirmation — typically within one to two business days.

LEGAL CONTACT PATHS

Reach Us on Legal and Account Queries

If you have a question about your account terms, a transaction dispute, or how our policies apply to your situation, there are three ways to reach our team. For urgent account matters — including blocked withdrawals or identity queries — live chat is the fastest path. For formal written correspondence about legal or policy matters, use our support email. For wallet-specific issues tied to JazzCash, Easypaisa, or Raast, reach out through the help desk and have your transaction reference ready.

Team online

Live Chat

Open the chat widget from any page on the site. Use this for urgent account or legal queries — a support agent will respond directly and can escalate to the compliance team.

Support Email

Send written legal or policy correspondence to our support email address. Include your account ID, the relevant policy section, and a clear description of your query for a faster resolution.

Help Desk

Use the help desk for wallet-side disputes involving JazzCash, Easypaisa, or Raast. Attach your payment reference number so the team can trace the transaction on both ends.

Common Questions About Our Legal Terms

These are the questions we hear most often about account eligibility, data rights, and how our policies apply in practice. If your question is not covered here, the support team can walk you through the relevant section of the terms.

Access depends on local law and whether online gaming is permitted in your specific region. Where local legislation prohibits it, your account cannot be activated or used. Check your local rules before proceeding.

Withdrawals will be held pending verification. You need to contact support with proof of wallet ownership and your registered ID. Payments are only released to wallets that match the account holder's verified name.

Yes. Send a written data request through the support email with your account ID. We will confirm what data we hold and provide a copy within the timeframe required by applicable law.

Contact the help desk with a written closure and deletion request. We retain some data for the period required by financial regulations, but non-essential account data can be removed on request after confirmation.

Use live chat immediately to flag the issue. The security team will lock the account, review recent login activity, and begin an access audit. Do not attempt further transactions until the review is complete.

Terms are updated periodically. We notify account holders via email or an on-screen notice at login. Continued use of the account after a posted update means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.